Frequently Asked Questions
Got questions? We’ve got answers! Whether you’re curious about websites, e-commerce, or branding, we’re here to make things crystal clear. Dive into the categories below to find what you need.
Website Development
How long does it take to build a website?
Think of it like baking a cake—it depends on the recipe! A simple website might take 1-2 weeks, while a more complex site could take 2-4 weeks or longer. The timeline also depends on how quickly you provide feedback and content.
Can you redesign my existing website?
Absolutely! Whether your site needs a fresh coat of paint or a full-blown makeover, we’re here to help. We’ll make it look great and work even better.
Do you offer mobile-friendly designs?
Of course! Every website we create is mobile-responsive, so it looks amazing whether you’re on a desktop, tablet, or smartphone.
Will I be able to edit my website after it’s done?
You bet! We’ll set it up so you can easily make updates. Plus, we’re happy to provide training or ongoing support if you need it.
Do you provide support after the website is launched?
Yes! We offer up to 90 days of post-launch support to ensure everything runs smoothly. Whether you need minor tweaks, troubleshooting, or guidance, we’ve got your back.
E-Commerce Development
What e-commerce platforms do you work with?
We use Shopify for e-commerce projects. Shopify offers a comprehensive suite of essential and advanced features, making it a powerful and reliable platform for businesses of all sizes. With its wide range of resources, extensive app integrations, and excellent support, Shopify ensures your store is ready to thrive in a competitive market. If needed, we’ll recommend the best option based on your business needs and goals.
Can you help me with payment gateway setup?
Absolutely! We’ll handle the integration with popular gateways like PayPal, Stripe, or others, so your customers can pay smoothly and securely.
How many products can I sell on my store?
As many as you like! Whether you’ve got 10 products or 10,000, we’ll build a store that scales with your business.
Will my e-commerce site be secure?
Yes, security is a top priority for us. We implement SSL certificates, secure payment systems, and other best practices to protect your site and your customers.
Brand Design
What’s included in your branding services?
We create logos, color palettes, typography, and brand guidelines to ensure your brand looks cohesive and professional. We can also design packaging, business cards, and other marketing materials.
How involved do I need to be in the design process?
As involved as you want to be! We’ll start with a discovery session to understand your vision and keep you updated throughout the process. Your feedback is key to creating a brand you’ll love.
Can you refresh an existing brand?
Absolutely! Whether you need a little sprucing up or a complete rebrand, we’ll help your business shine.
How long does the branding process take?
Brand design typically takes 2-6 weeks, depending on the scope of the project. If you’re on a tight deadline, let us know—we’ll do our best to accommodate!